The most common issues affecting users.
The PSDCovers panel disappeared from PS.
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ERROR! When Rendering
Error notification appears during STEP 1 or STEP 2.
No Access After Payment
PSDCovers asks to Subscribe even after payment.
Here are some less common issues.
I want to change my email address
I only want to see the FREE mockups
I get the following error from the Creative Cloud Add-ons portal:
“The product you requested cannot be found. Either this product does not exist or this account does not have access.”
I installed PSDCovers from the Add-on portal but it’s not in my menus.
Extension Manager CS6 hangs on “Loading extensions”
Extension Manager Error Says I Need Photoshop 14 or higher
TROUBLESHOOTING THE PANEL
PSDCovers panel never displays thumbnails — throws an ERROR! if I try to rendering a mockup
Photoshop error modals appear during my final render
Final mockup render appears broken or is missing artwork
PSDCovers watermark and template layers appear in my mockup
View all troubleshooting …
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