Frequently Asked Questions

So you’re poking around and still have some questions regarding PSDCovers? What you’ll find below is a compiled list of answers to our most common issues and questions from everyday users.

If your question is not answered below please send your question

Is PSDCovers a free service?

PSDCovers is not a free service.

We do offer hundreds of free mockups which you can use anonymously, royalty free and for commercial use. And more free content is continuously added every week.

However, to access our entire catalogue of mockups a subscription to our service is required.

Is Adobe Photoshop required to use PSDCovers?

Yes, Adobe Photoshop is required to use PSDCovers.

We do have plans to bring some features of our service to the website, however, for the time being you need to visit the Adobe Creative Cloud desktop app and install the PSDCovers panel in order to use our content.

Where is the invoice for my purchase?

To obtain an invoice, send us a request and we’ll reply within 24hrs (Mon – Fri).

I’d like to cancel my subscription, how can I do this?

Use this form to send us your cancellation request.

Do you offer Support for PSDCovers?

Yes we offer client Support via email.

If you’re having issues installing the PSDCovers panel, rendering a mockup or any other issue with our service please contact us with details and we’ll reply within 24hrs (Mon – Fri).

Do you offer refunds?

Yes, our goal is 100% customer satisfaction and any valid reason for a refund will be processed within 24hrs (Mon – Fri).

For details regarding our refund policies, please review our Terms And Conditions.